"Folks are working around the clock + have been systematically reducing the wait times," Obama tells AP of #AffordableCareAct glitches
— lesley clark (@lesleyclark) October 5, 2013
Is President Obama sure he wants to go there?
Holy cow! 99% fail rate on enrollment. Obamacare for the 1% only. http://t.co/tKR15I1oDR
— Brian Faughnan (@BrianFaughnan) October 5, 2013
It’s day 5 of the Obamacare rollout and the glitch-fest continues. Although HealthCare.gov site was scheduled for maintenance this weekend, people searching for health insurance options are having trouble finding the promised “improvements.”
It’s hard to sign up for Obamacare when the federal government won’t even acknowledge you exist.
.@healthcaregov can't verify my identity and @Experian's phone says they are busy so they hang up on me. #fail pic.twitter.com/s6rrTVrLCh
— jmaddington (@jmaddington) October 5, 2013
I am beginning to believe @Experian just doesn't actually answer their phones /cc HealthCareGov
— jmaddington (@jmaddington) October 5, 2013
https://twitter.com/titanous/status/386502405602705408
https://twitter.com/titanous/status/386502552311037953
Identity verification has been an ongoing problem since the October 1 debut of the health insurance marketplace.
So now I wait a couple of days to call Experian for #aca identity verification. NO GO! Experian says SocSec says I'm DEAD! CRAZY! (I think)
— David Tarver (@davidtarver) October 4, 2013
Tried & failed to confirm my identity on http://t.co/IaFIE4vMHf. Called the Experian hotline & was told to hang-up because of call volume.
— Jake Sticka (@Sticka) October 5, 2013
@Experian_US bring on extra reps, expand your hours – I finally get logged in on http://t.co/fNj1L0Hqk1 and now you've got me jammed up!
— Edie White (@eowhite) October 4, 2013
@HealthCareGov I've pretty much given up. It won't let me verify my identity and the ppl on the phone can't find my account
— Christia W Goodman (@ChristiaG1987) October 4, 2013
@HealthCareGov How do you check messages? You have a notice available about your identity verification.. Where???
— Michael Jones (@michaelljones2) October 5, 2013
@HealthCareGov Finally got an account created this morning but the system then could not verify my identity. This system needs WORK!
— John H Burlison (@BlackBag1) October 4, 2013
To verify your identity, the system connects to an outside database. If it glitches during your session, your verification fails.
— lisa shininger ? (@ohseafarer) October 4, 2013
https://twitter.com/Tmurray87/status/386179744217448449
https://twitter.com/Catarificsue/status/385931815879725056
@HealthCareGov Why does identity verification fail? Experian even verified it by phone yet you still say I'm not. I can't proceed! What now?
— CatThief (@MsCatThief) October 3, 2013
@HealthCareGov experian verified my ID but site still says im not verified. live chat help was useless. how are people 2 sign up like this?
— Kyle M (@lostinthew00ds) October 3, 2013
But have no fear. HealthCare.gov is on it.
@ChristiaG1987 Other tweeters mention this too. Thanks for your patience, our engineers R working to fix this ASAP so u can #GetCovered
— HealthCare.gov (@HealthCareGov) October 4, 2013
Death Panel Pregame RT @TwitchyTeam: It 'says I'm dead': Obamacare shoppers thwarted by identity verification process http://t.co/T58o7uGf2r
— Zach Ward (@UnrealZachWard) October 5, 2013
Editor’s note: This post has been updated with additional tweets.
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